Have you ever experienced slowness on the Internet: webpages take a long time to load or a video will buffer regularly, so you call your Internet service provide who may be your local telephone cable company.  The tech walks you through rebooting your router and resets your connection on his/her end but your Internet is still slow.

A very popular belief is that a Mac is safer than a Windows PC.  Although it is true that the nature of Mac operating system secures it against most viruses, Macs are still vulnerable to other types of malicious software such as trojans, ransomware, cryptoviruses, spyware, adware and scareware.  Don’t be lulled into a false sense of security just because you use a Mac.  There are still many measures you must take to protect yourself from infection, data loss and identity theft.

With the 2016 election just a few weeks away, Jake discusses the impact the election will have on important technology issues. These issues include privacy and law enforcement surveillance, the importance and dangers of smartphone encryption, and America's cyber-security and cyber-warfare readiness.

In this podcast, Jake delivers a tech round-up of two very popular recent technology advances:  Amazon's Alexa and Pokemon Go!  Jake reviews the Amazon Echo that was purchased on Prime Day and his experience with Alexa, Amazon's digital assistant. He also discusses the Pokemon Go craze and how it gets kids outside to play and can bring parents closer to their children.

Like most people, you probably use your web browser just to browse the Internet. But do you know that there is a whole other world of browser add-ons, also called extensions and plug-ins,  that can really enhance your Internet experience. These add-ons can block annoying advertisements, make articles more readable, allow you to read stories offline, make social media posting simpler, manage your web passwords and a whole lot more.

We all have old PCs!  They sit around, sometimes gathering dust, or possibly being used for a specific purpose.  If you want to dispose of one, then you should know how to recycle an old PC correctly.  But, before you do recycle, Jake can give you some good ideas on other ways your PC can be re-purposed.

Cortana is a Microsoft's personal digital assistant for Windows 10 which can prove to be very helpful. Jake discusses how to effectively use incorporate Cortana into your daily computer habits and make your life more efficient. He also shows you some Cortana tricks.

A crypto-virus can really ruin your day. They are a form of ransomware which encrypts your data then demands a ransom be paid to the cyber-crooks to get your files back. But you can avoid crypto viruses by knowing how to identify them and taking a few steps to avoid infection and quickly recover your files if you do get infected.

Upgrade Windows 10 for free!  Eligible Windows users can upgrade their PCs to Windows 10 for free. But Microsoft's offer ends on July 29, 2016. In this podcast, Jake discusses if you are eligible for the Windows 10 free upgrade offer, what you need to know before you upgrade, and tips to make your upgrade process smooth and hassle free.

A crypto virus can really ruin your day. They are a form of ransomware which encrypts your data then demands a ransom be paid to the cyber-crooks to get your files back. But you can avoid crypto viruses by knowing how to identify them and taking a few steps to avoid infection and quickly recover your files if you do get infected.