A crypto virus can really ruin your day. They are a form of ransomware which encrypts your data then demands a ransom be paid to the cyber-crooks to get your files back. But you can avoid crypto viruses by knowing how to identify them and taking a few steps to avoid infection and quickly recover your files if you do get infected.
Kids love video games but too much can create a stress within the family. In this episode, Jake discusses what families need to know regarding video games and other media. He also shares the tools he uses to help choose the right age-appropriate video games, how to effectively limit screen time, using video games as an incentive tool and engaging in other activities to create balance.
Using two-factor authentication (2FA) is critical to your overall computer security and should be enabled wherever possible. Jake discusses what it is and how to enable 2FA on your email and social media to prevent your accounts from being hijacked.
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You see hashtags all the time but do you know why they can help you grow your business? You may have a vague notion of what a hashtag is but hashtags can be a powerful tool to get more people viewing your social media posts. In this episode, Jake discusses how to make hashtags and use them to drive traffic to your social media properties.
Scammers are getting really good at making legitimate-looking phishing emails. But accidentally clicking a link could result in identity theft, destruction of your data, stolen credentials or severe virus infection that will cost you thousands of dollars.
Wayne arrived at work and found someone left a negative review on Yelp for his iPhone screen repair service. It was glaring because he had a stellar 5-star rating until now. The review pointed out that an employee at the store was rude and arrogant.
A business' online reputation at Yelp, Google, Facebook or TripAdvisor can quickly be destroyed by a vengeful customer or misplaced review. Jake discusses the pitfalls when literally anyone can leave a review and the strategies for ensuring a good reputation.
The year 1980 was a wondrous time, both culturally and technologically. Blondie's "Call Me" was on the radio, "Star Wars: The Empire Strikes Back" was in the movie theatres, and Asteroids was in the arcade. My school had a computer lab filled with Apple II computers and I spent lunch time playing and trading games with my friends in the lab.
Hi Dr. Singh,
I was at B*** B** (store name removed by editor) this weekend and a salesman tried to upsell me on a UPS. But I have a power strip. Doesn’t that do the same thing?
- Envious of Power, Erie, PA
Dear Envious,
By UPS, I’m assuming you mean uninterruptible power supply, not the much admired package delivery company.
Phone scammers claiming to be Microsoft tech support is not new but this is a new twist: Scammer claiming to be Dell representatives are targeting Dell computers owners and gain their confidence by reciting to their victim their own Dell computer model number, service tag and service history according to Ars Technica and other sources.