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Is AI-powered VoIP the next step?

Is AI-powered VoIP the next step?

AI-driven advancements are changing the way organizations conduct business. When it comes to VoIP telephony, AI’s cognitive systems could offer proactive and predictive automation processes to increase efficiency and improve decision-making. Read on to learn how. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need […]

Serverless computing and its benefits

Serverless computing and its benefits

Small- and medium-sized business (SMB) owners make the mistake of thinking all of their problems can be solved by migrating to the cloud. They forget that there’s still configuring and maintaining servers to worry about; the only difference is that these tasks are done over the internet. Fortunately, serverless computing changes that entirely and offers […]

The latest and greatest Office 365 updates

The latest and greatest Office 365 updates

Office 365 just keeps getting better and better. Check out how these new and upcoming enhancements can improve productivity. Office Write and draw with digital ink Typing is easy on desktops and laptops, but when you’re on touch-enabled devices, keyboards are cumbersome to use, whether they are extra hardware or as space invaders on your […]

What’s so great about Google Data Studio?

What’s so great about Google Data Studio?

Gaining valuable insights from vast amounts of raw data has never been more crucial to your company’s growth. It allows you to identify operational bottlenecks and make informed decisions about your business. That’s why more and more organizations are opting for data analytics tools like Google Data Studio. What is Google Data Studio? Google Data […]

Cybersecurity News of the Week, December 16, 2018

Cybersecurity News of the Week, December 16, 2018

Individuals at Risk
Cyber Privacy

Facebook’s privacy controls have broken down yet again as bug may have exposed photos from 7M users: NEW YORK — Facebook’s privacy controls have broken down yet again, this time through a software flaw affecting nearly 7 million users who had photos exposed to a much wider audience than intended.

Your password may be poor — update it now

Your password may be poor — update it now

For years, we’ve been told that strong passwords include three things: upper- and lowercase letters, numbers, and symbols. And why wouldn’t we when the National Institute of Standards and Technology (NIST) told us they were the minimum for robust passwords? Here’s why not and how it involves you. The problem The issue isn’t necessarily that […]