How to prepare for a VoIP transition

Businesses everywhere are embracing Voice over Internet Protocol (VoIP) technology to communicate more effectively with colleagues, clients, and suppliers. Transitioning from traditional phone lines to a VoIP solution smoothly requires preparation and forethought. Here are the key components to making the shift. Network stability Implementing a VoIP phone system presents unique challenges, such as maintaining […]

Optimize your VoIP experience with these 4 apps

Whether it’s families searching for an affordable way to keep in touch with their loved ones, online gamers who want a simple communication medium, or business executives who are using video conferencing and telepresence to lower travel costs, VoIP has become a part of their daily lives. These are the apps you should download for […]

Promoting collaboration tools adoption

Collaboration tools enhance efficiency and productivity,  enabling organizations to work faster and better. But for collaboration tools to truly deliver on their promise, you need employee buy-in. Accelerate collaboration tools adoption with these tips. #1 Conduct an audit and have your use cases ready – The first thing you need to do is run an […]

Business phones: How long should they last?

Good communication remains critical to the success of a business. A company should have an efficient and effective business phone system for internal and external communication. And given the rapid developments in technology, it’s important to invest in a phone system that lasts. Different phone systems Phones have come a long way, from analog landlines […]

How much does a VoIP system cost?

There are so many VoIP phone systems in the market that you’re bound to come across a few with similar features and add-on services. When this happens, most business owners will compare the price and purchase the more affordable option. But you shouldn’t only be looking at the initial price of the VoIP system; you […]

Top 4 benefits of call recording

No matter how attentive your customer service agent is, he or she is only human, which means there’s always room for mistakes. But for businesses that have adopted VoIP as their telephony solution, they can minimize these mistakes via call recording. Learn how this nifty VoIP feature can benefit businesses of all sizes. #1. Improve […]