"In 1996, I started AXICOM, because I saw an opportunity to provide reliable, fast, consistent, honest tech support to like-minded businesses at a fair price. I want to show small companies how to leverage technology to grow, increase efficiency and streamline business. Today were are still providing excellent service based on the same values on which I founded the company."

AXICOM is located in Westlake Village, CA. AXICOM serves business throughout Southern California as well as nationally.  The office is located in the Westlake Village Industrial Park (photo below) but has a regional and national reach thanks to technology which allows us to remotely support our clients via secured Internet connections.

Jake Nonnemaker - founder, co-owner, President and CEO. Jake received a B.S. in Engineering with an emphasis on Computer Science from Cal State Univeristy, Northridge in 1992. He is also a Microsoft Certified System Engineer and Small Business Specialist.

Christa Nonnemaker - co-owner and Vice President. Christa received a B.A. from UCLA in 1989 and a M.A from Stanford in 1992. She is currently heading up AXICOM's marketing department.

Richard Marder - Technical Services Manager.  Richard is a Microsoft-Certified and Cisco-Certified engineer and holds numerous certifications.  He oversees the technical staff for all projects and ongoing support work.

Technical Staff - Other technical staff members provide Help Desk Support, project management and training.  AXICOM technicians hold a variety of Microsoft, Google and Cisco certifications.

Dispatching and Ticketing - When you contact AXICOM, our dispatcher immediately logs your request into the AXICOM ticket system where it will be assigned to a technician.  In this way, AXICOM keeps a record of all problems and can easily spot trends with particular computers and networks.  Additionally, AXICOM has a history to turn back to for any problem that might recur.  Technology is ever-changing and it is our job to make sure that your business works seamlesslessly.  By tracking our clients' technical issues, we can ensure that your technology runs as effectively as possible.

What Do We Do?

AXICOM has both breadth and depth in their service and product offerings including general technical support, desktop repair, email problem troubleshooting, PC repair, laptop repair, computer support, server configuration, server management, desktop management, server management, managed services, managed computer services, hosted services, hosted backup, hosted Exchange, virtualization services, installation, upgrades, data transfer, data recovery, data backup, backup solutions, anti-virus solutions, anti-spyware solutions, technical training, technical seminars, technical webinars and more. 

If you use any of the following products, we support these vendors and many, many more:

Microsoft Office 2003

Microsoft Office 2007

Microsoft Office 2010

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Publisher

Microsoft Access

Exchange 2003,

Exchange 2007

Exchange 2010

Active Directory

Windows XP

Windows Vista

Windows 7

HP

Dell

AVG

Trend Micro

Backup Exec

Quickbooks

SonicWall

VMWare

Google Apps

Google Docs

Google Calendar

Gmail

Google Forms

and More!